Terms and Policies
Agreements, disclosure statements and policies covering SunucuCenter services. All published on behalf of Pixoof Teknoloji A.S.
Distance Sales Agreement
Terms governing hosting, server and domain services purchased remotely: order, payment, delivery, availability commitment, termination and dispute resolution.
Personal Data Protection Notice (KVKK)
Disclosure notice on the processing of personal data by Pixoof Teknoloji A.Ş. under Law No. 6698 (KVKK). Data categories, purposes, legal grounds, retention periods and your rights.
Privacy and Cookie Policy
How SunucuCenter collects, uses and protects your data; cookie categories, third-party providers, transfers abroad, and rights under GDPR and CCPA.
Refund and Cancellation Terms
Right of withdrawal, refund table by service, cancellation and refund procedures, SLA credit, chargeback rules and data retention after account closure.
Legal entities publishing these documents
Our services are provided under two separate legal entities. Which service is contracted with which company is explained in detail in the documents below.
Pixoof Teknoloji Anonim Şirketi
Türkiye operation. All services provided from the İstanbul Equinix data center, together with contractual relationships established with customers resident in Türkiye, are conducted through this company.
White Label Services, LLC
United States operation. The infrastructure for server services provided from the New York location is operated by this company.
Legal application and service of notice channels
Applications concerning personal data and formal service of notice are made through the channels below. For technical support requests, please use the support ticket in the client portal.
KEP
[email protected] — for formal service of notice and KVKK applications.
[email protected] — you must write from your registered e-mail address.
Written application
Yeşilköy Mah. Atatürk Cad. No: 12, EGS Business Park B3 Blok D: 268, Bakırköy / İstanbul
Amendments to these documents take effect on the date they are published on this page; the last update date appears at the beginning of each document.